Human Resources Consulting Services
The HR Consulting Group is a strategic partner of The ARC Consulting Group. This highly regarded firm brings over 20 years of hands-on HR and OD expertise.
We help maximize the return
on your investment in people!
We provide customized HR consulting and training solutions to help organizations improve their capacity to achieve positive results through people.
Do you desire more control over your company's effectiveness?
Through our innovative approach of evaluating change on the entire organization, Lucy Markert, CCP, Director of ARC's HR Servcies Practice, provides her clients with a wide array of HR/Business services to address today’s most challenging business demands. Lucy augments HR departments by delivering training and more in-depth tools such as pay and incentive programs and organizational (re)design. Lucy offers smaller organizations hands-on assistance with their day-to-day HR needs (including employee handbooks, legal compliance, employee relations, succession planning, and job descriptions).
Are you prepared to comply with new legislative requirements that your business must now follow – no matter the size of your organization?
Many recent legislative changes are creating legal challenges for today's employers. We are committed to supporting the community by keeping organizations apprised of the legislative updates.
Lucy Markert, CCP

Lucy Markert, CCP, Director of HR Services, has over 25 years of human resources and business experience. Lucy has expertise in change management, process improvement, organization design, compensation, performance management, career development, success planning and outplacement coaching. She has worked in wide variety of industries, including financial services, information technology, transportation, health care, retail and non-profit. Lucy has held both consulting and leadership positions in the private as well as public sectors.
Lucy served as the Human Resources Director for several organizations, as well as a business consultant, call center manager and training manager. She is a well established project manager who has facilitated numerous organizational redesigns, process improvements and change management efforts. Lucy has extensive experience with start-ups, mergers and acquisitions, with proven success in transforming cultures and support growth organizations.
Lucy has a bachelor's degree in Industrial and Labor Relations from Cornell University. She is a Certified Compensation Professional (CCP), and is a member of SHRM and the World at Work.
Range of Services
One of the things that makes our system highly effective is our suite of customizable state-of-the-art products and services. Every company's challenges are unique, requiring specialized attention. Our team of professional consultants have a proven track record of delivering bottom-line results
Services:
Process improvement |
Change management |
Organization design |
Compensation design |
Performance management |
Employee development |
Leadership Coaching |
Staff Training |
Competency development |
HR Policies & Procedures |
Employee Relations & Communication |
Management Consultation |
Start-ups/Business Development |
Mergers and acquisitions |
Transforming cultures |
Growth Organizations |
Organizational redesigns |
Organizational change |
Business Benefits:
Thorough Documentation |
- Compliant Policies and Procedures (Employee Handbook)
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- Organized Personnel Files
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- Industry Standard Job Descriptions – to aid Hiring, reduce Worker’s Compensation and identify appropriate Pay Classifications
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- Documented Performance, Attendance History
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Effective Hiring, Pay Structures |
- Right Organizational Structure to support your business
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- Defined Competencies that align with your business model
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- Right People with Right Skills and Knowledge at the Right Pay
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- Talent Management – Employee Development, Succession Planning
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Optimal Performance Delivery |
- Performance Management System
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- Performance Metrics and Tracking
- Organizational Assessment and (Re)Design
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Dynamic Training Programs |
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- Leadership Development & Coaching
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The ARC Consulting Group, Inc. is a proud member of the Northeast Florida Better Business Bureau
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References and Endorsements
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