Richard T. Balog, CPA, CFF, CIA, CGFM, DACFE
Richard T. Balog, CPA, CFF, CGFM, DACFE is President and Chief Executive Officer of The ARC Consulting Group, Inc., a Jacksonville Florida-based professional services firm providing tax, accounting, Business, Professional Development focused Business Consulting services to the North Florida business community.
Mr. Balog manages the conduct of ARC's consulting engagements, specializing in Accounting. Tax, Virtual CFO, Start-Up and Forensic Accounting, "Distressed-Business" Recovery Services, Internal Auditing, Operational Auditing, and Activity-Based Cost Management consulting. He is also internationally recognized in the development and presentation of a wide range of professional development programs. He is a recognized leader in providing competency-based training to the professional community. He has won awards from The Institute of Internal Auditors and is currently one of the American Management Association’s (AMA) highest rated speakers in AMA's Finance World-Practice. Mr. Balog is a member of the University of North Florida Faculty, serving in their Continuing Education Division.
Accounting and Tax Experience
Mr. Balog has been a CPA since 1972. His experience and depth of specific industry knowledge spans such industries as Health Care, Insurance, Banking, Manufacturing, Food Service, Retail and Specialized Services. His current practice specializes in Small and Mid-sized Businesses (SMB's) in the North Florida, South Georgia region. His services range from tax and accounting to total financial management and financial forecasting of SMB's. He will provide as much or as little support you require. What makes Mr. Balog's services uniquely different is that he tells you where your business is heading, in addition to where it has been. He believes that "When you are driving your business down I-95 at 75 miles per hour, you want to look out of the windshield, not out of the Rear View Mirror."
Management Consulting Experience
He has successfully completed numerous domestic and international consulting engagements in the areas of Acquisition Integration, Due Diligence, Strategic Planning, Cost Management, and Internal Auditing. A partial list of his domestic clients include The American Runner Corporation, Insul Corporation, Inc., Youngstown Chemical, Inc., Powdertech, Inc., G. Hielman Breweries, Inc., Johnston Coca-Cola, Dalen Products, Inc., ForteBio Instruments, Inc., Gardeneer Products, Inc., ABC Home Health Systems, Inc., First Georgia Home Health, inc., Bluebeard's Castle Homeowner's Association of St. Thomas, USVI, Pirate's Pension Homeowner's Association of St. Thomas, USVI, Hamm & Barry Attorneys-At-Law, Liberty Mutual Insurance, The Hartford Insurance Group, Fed Ex, The United States Postal Service, The United States Customs Service, The American National Standards Institute, The United States Department of the Treasury,The Federal Deposit Insurance Corporation, The Federal Reserve Bank, The National Center for Toxilogical Research, Inc., The City of San Luis Obispo, CA, Raytheon, and Honeywell. Due to the nature of Mr. Balog's consulting engagements, many of his clients cannot be identified. Internationally, Mr. Balog as successfully completed a number of international consulting engagements clients including The National Bank of Greece, Pamukbank, Türkiye, The National Electric Company of Italy (ENEL), EuroMerchant Bank of Greece, Air Products PLC, ABB, Saudi Aramco, The General Audit Bureau of The Kingdom of Saudi Arabia, Shanghai-Singapore Banking Company, and The Victoria Power Commission, Melbourne, Australia. Mr. Balog is also a Consulting Principal for a regional certified public accounting firm located in the Greater Pittsburgh area.
Mr. Balog is a consultant with the University of North Florida's Small Business Resource Center, providing support for small business development in North Florida.
Professional Development Experience
Mr. Balog has designed, developed and presented On-Site professional development programs for such organizations as Mekong Capital, JT3 Corp., The Central Bank of the Philippines, The Central Bank of West Africa, Fed Ex Corp., Verizon Communications, Inc., Sony Electronics, Mitel Corporation, Entact Ventures, Inc., The American Institute of Certified Public Accountants, The Institute of Internal Auditors (IIA), Times-Mirror Corporation, The FDIC, National Bank of Greece, Euro-Merchant Bank, The Inter-American Development Bank, The National Center for Toxilogical Research, The Inter-American Development Corporation, The United States Customs Service, Bank Administration Institute, Liberty Mutual Insurance Company, ABB, Air Products and Chemicals, The United States Department of Agriculture - Graduate School, Saudi-Armco, The Metropolitan Insurance Company and NASDAQ.
An internationally recognized educator and consultant, Mr. Balog is an associate of Management Centre Europe, The Middle East Management Center, and The Far East Management Centre. He is an advisor to The United Nations, providing counsel and direction in their worldwide effort to ensure the proper and effective use of relief funds. In addition, Mr. Balog is an Associate of The Oxford Management Institute and EuroMaTech, both London-based professional development providers, for whom he provides training in Europe, Africa, and the Middle East. In addition, he has designed, developed and delivered On-Site programs for the The Australian Institute of Internal Auditors, The Swiss Institute of Internal Auditors, The IIA - Hong Kong, The Malaysian IIA, and EASA in Caracas, Venezuela.
He is the highest rated speaker for the Finance Practice of the American Management Association International. He also is a frequent speaker for Executive Enterprises, Inc., The Institute of Industrial Engineers, Institute of Internal Auditors, American Institute of CPA's, and various other professional and educational associations and foundations. He has managed consulting engagements and led executive development programs in 25 countries, and has trained over 70,000 business executives. He is associated with Ally Business Systems, Inc., and The Value Creation Group, Inc. and has extensive experience in the design and implementation of activity-based cost management systems and managing the strategic outsourcing process.
Educational Design Experience
Mr. Balog has over 30 years of educational design and professional development experience. In 1976, as a Volunteer Seminar Leader for The Institute of Internal Auditors, he pioneered many of the Advanced Educational Design Concepts many organizations are just now introducing. In 1982, as head of KPMG's Executive Education's Programs for Internal Auditors curriculum, he introduced Competency-Based Training; insuring the participant's ability to perform the skills presented in the programs when they returned to their jobs. Mr. Balog has developed programs for more than 6 professional associations, covering more then 7 various disciplines in more than 7 discrete industries.
Background and Qualifications
Prior to forming ARC, Mr. Balog successfully established KPMG Peat Marwick's Executive Education Department. Mr. Balog was responsible for the overall administration, marketing, design, development and presentation of the Firm’s client training programs. Additionally, Mr. Balog served as Manager of Program Development for The Institute of Internal Auditors, where he developed the course development framework and many of the training programs for the IIA's professional development programs. Mr. Balog was named Outstanding Staff Faculty Member for the IIA. He also served on the professional staff of the Committee of Sponsoring Organizations (COSO) where he helped develop the COSO Structured Framework. In addition, he was awarded the Distinguished Leadership Award for his extraordinary contribution to the audit profession. He served as Manager of Internal Audit for Blue Cross and Blue Shield of Maryland, and began his career with an international professional services firm.
A graduate of Loyola University, he holds degrees in accounting and management. In addition, he holds an M. S. in Behavioral Sciences from the University of Florida. Mr. Balog is a member of the University of North Florida Faculty, serving in their Continuing Education Division and is on the faculty of Florida Community College in Jacksonville. He has served on the faculties of The University of Central Florida - Graduate Division, Orlando College, and the adjunct faculty of The George Mason University - School of International Studies in Arlington, VA. Mr. Balog is an Eagle Scout.
Professional Recognition
Mr. Balog is a contributing author and past contributing editor for Internal Auditing Journal and Cost Management Digest. He has been published in The Journal of Accountancy, The Internal Auditor, and The Management Journal. He has written more than 70 professional development programs for various companies, professional associations and educational foundations including The American Institute of Certified Public Accountants, The American Management Association, The Institute of Internal Auditors, The Institute of Management Accountants, George Mason University School of International Studies, and Orlando College. He served as Contributing Editor for Warren, Gorham & Lamont's Internal Auditing Journal. He is listed in Who's Who in the East, Who's Who in American Education, Who's Who in American Finance and Industry, Who's Who in America, and Who's Who In The World. Mr. Balog is a member of the American Institute of Certified Public Accountants, Maryland Association of Certified Public Accountants, Florida Institute of Certified Public Accountants, Institute of Internal Auditors, and National Association of Accountants. He is a Charter Member of The Institute for Financial Crime Prevention, and the Jacksonville Chamber of Commerce. Mr. Balog is a Certified Internal Auditor (CIA), a Certified Government Financial Manager (CGFM), A Distinguished Member of the American Collage of Forensic Examiners (DACFE), and is licensed as a Certified Public Accountant (CPA) in Maryland and Florida, and is Certified in Financial Forensics (CFF) by the AICPA.
Mr. Balog is an Eagle Scout and is active in the Boy Scouts of America as an Assistant Scoutmaster.
Click Here for Mr. Balog's AMA and NCCE Training Schedules
Email: Rick@ArcConsultinggroup.com
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Kathleen G. Robbins, CPA, CMA
Ms. Robbins is Vice-President and Chief Financial Officer of The ARC Consulting Group, Inc., a multifaceted, international professional services firm, providing educational and consultative services to the business community. She has overall responsibility for the management of ARC's financial operations, information technology activities, and the performance and management of consulting engagements in the areas of Forensic Accounting, Professional Controller Services, and Product Cost System Development..
Professional Development Experience
Ms. Robbins has developed and delivered On-Site professional development programs for such organizations as Fed Ex Corp., Entact Ventures, Inc., Times-Mirror Corporation, The FDIC, The Inter-American Development Bank, The Inter-American Development Corporation, The United States Customs Service, ABB, Air Products and Chemicals, Wal-Mart, Inc., The Metropolitan Insurance Company, Wal-Mart, Buckman Laboratories, Balchem Corp. and NASDAQ.
She is one of the highest rated speakers for the Finance Division of the The American Management Association. She also is a frequent speaker for Executive Enterprises, Inc., Institute of Internal Auditors, and various other professional and educational associations and foundations. She has managed consulting engagements and led executive development programs in 5 countries, and has trained over 10,000 business executives. She is associated with Ally Business Systems, Inc., and The Value Creation Group, Inc.
Ms. Robbins is a member of the University of North Florida Faculty, serving in their Continuing Education Division.
An internationally recognized educator and consultant, Ms. Robbins is an associate of Management Centre Europe, The Middle East Management Center, and The Far East Management Centre. Ms. Robbins is an Associate of The Oxford Management Institute and EuroMaTech, both London-based professional development providers, for whom she provides training in Europe, Africa, and the Middle East. She has designed, developed and presented programs to The Swiss Institute of Internal Auditors The National Bank of Greece, Powdertech Japan, and for the financial staff of Saudi-Aramco, located in Dhahran, Saudi Arabia.
Educational Design Experience
Ms. Robbins has over 10 years of educational design and professional development experience. She has successfully completed several programs in Advanced Educational Design Concepts, and has mastered the application of Competency-Based Training; insuring the participant's ability to perform the skills presented in the programs when they returned to their jobs. Ms. Robbins has developed programs for more than 4 professional associations, covering more then 5 various disciplines in more than 6 discrete industries.
Management Consulting Experience
As an internationally known consultant, Ms. Robbins specializes in the areas of corporate cost management, Activity-Based Cost system development, treasury functions, Strategic Financial Management, Sick Business Recovery Services and Forensic Accounting. She is also a recognized authority in the design, development, and control of application systems for a wide range of platforms and architectures. Her expertise includes benefit accounting, product costing, foreign investment and exchange, the strategic and tactical applications of information technology, and strategic financial management.
She has successfully completed numerous domestic and international consulting engagements in the areas of Cost Management, Cost System Development and Operational Auditing. A partial listing of her domestic clients includes: Access Communications, Inc., ABB, Fed Ex, The United States Postal Service, Dalen Products, Inc., Powdertech, Inc., Wal-Mart, Buckman Laboratories, Balchem Corp, and Hamm & Barry, Attorneys At Law. Ms. Robbins international clients include The National Bank of Greece, Pamukbank in Türkiye, The National Electric Company of Italy (ENEL), and Air Products PLC. She is also an American Management Association Faculty Member and an On-Site Associate for Management Centre Europe and The Middle East Management Center specializing in financial accounting, cost accounting, internal audit, operational audit, forensic accounting, PC and mainframe systems development and product cost management systems.
Background and Qualifications
Prior to joining ARC in 1992, Ms. Robbins served as Chief Financial Officer for an international manufacturing company with operations in both the United States and Japan. As an officer of the company, she was accountable for the fiscal management of the organization. In this position, Ms. Robbins developed the cost management systems for this multi-national manufacturing organization. Ms. Robbins also served as Corporate Controller and Cost Accounting Manager for several manufacturing companies in the Greater Chicago area. Ms. Robbins holds a B. S. with honors in accounting and finance from Indiana University,. She earned her MBA in Corporate Finance from Purdue University.
Professional Recognition
Ms. Robbins has contributed to a number of published journals and reference guides in the areas of fiscal management, internal controls, internal audit. She has assisted in the development of several financial management and internal audit professional development programs including The American Institute of Certified Public Accountants, The American Management Association, The Institute of Internal Auditors, and The Institute of Management Accountants,. She is listed in Who's Who in the East, Who's Who in American Finance, Who's Who in America, and Who's Who in the World. Ms. Robbins is a Certified Public Accountant, and a Certified Management Accountant.
Click Here to View Kate Robbins AMA Training Schedule
Email: Kate@ArcConsultingGroup.com
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Michael B. Bender, PMP
Vice President - Project Management Services
Mr. Bender is Vice President of The ARC
Consulting Group's Project Management Services. Mr. Bender directs the design and delivery of ARC's Project
Management, Process Management and Work Management consultative and professional
development training services. Mr. Bender has over 25 years of hands-on experience
assisting organizations improve the way they work and achieve their
strategic objectives. In the process, Mr. Bender has helped
thousands of people and hundreds of organizations realize their
goals. Mr. Bender’s experience includes virtually every industry and
spans several continents. A brief list of projects Mr. Bender’s
accomplishments include:
- The Hubbell Space Telescope
- NEXRAD (Next Generation Weather Radar) System
- Air traffic control
systems for the US, Taiwan, and the UK
- Cable television station automation systems
Mr. Bender’s industrial project and technical
experience includes manufacturing, power utility control, chemical
research and processing, financial services and management,
information systems, medical equipment installation, construction,
internet marketing, mining, and university management. Mr. Bender’s
consulting experience includes project and
process review, creating and enhancing process methodologies,
workload analysis, organizational structure review and
recommendations, and many other areas.
- Mr. Bender is a frequent speaker for the American Management Association (AMA).
Specializing in project management, Mr. Bender leads both on-site and public
seminars.
- Mr. Bender has also authored or co-authored many of AMA’s
current and past seminars. Mr. Bender provided both project management training and consulting services to
a worldwide religious organization to aid their information systems management
department.
- For Siemens Medical Systems, Mr. Bender developed a detailed project management
methodology that reduced project delays resulting in savings of an estimated $7
million dollars per year.
- Mr. Bender helped an international bank integrate a newly acquired bank. The
acquired bank’s processes were bipolar in style from the buyer’s, resulting in
severe cultural incompatibilities.
Prior to his affiliation with ARC, Mr. Bender was president of Computer Control Technology, where
he designed, led, and directed the development of high-technology
computer-based systems, and supported such organizations as Unisys,
Digital Systems Corporation, Perkin-Elmer Corporation, Rational
Broadcast Systems, IBM Corporation, Applied Digital Communication,
telecommunication companies, and the Federal Aviation Administration
(FAA).
Mr. Bender holds a BS in biomedical-electrical
engineering (BSEE) from Rutgers University. Mr. Bender is a proud
member of the AMA and the Project Management Institute, where he
holds the PMP certification. He has also been featured in
International Who’s Who, and National Register’s Who’s Who in
Executives and Professionals.
Mr. Bender is currently authoring a series of books
designed to help new project managers develop successful techniques
for managing projects. The “How To Project Manage Series” will
include books targeted to the most critical aspects of project
development. The first book, Setting Goals and Expectations
is now available from popular on-line bookstores.
Email:
MichaelBender@ArcconsultingGroup.com
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Jen Errair
Director of Administrative Services
Jen Errair has over eighteen years of experience in administrative support in both corporate and academic settings. This has allowed Jen to gain a wide variety of knowledge and processes that will benefit your business with all of its administrative and organizational needs.
Jen provides hands-on solutions to businesses large and small. It is her passion to make your business more organized, effective and successful by allowing business owners to do what they do best, hence, eliminating their frustration with administrative work. Jen is committed to providing top-notch administrative support as well as organizing processes that work for your specific company. Every plan is completely customized to each individual company she works with. Additionally, she provides business owners the opportunity to work with her on an "as needed basis" eliminating employment tax liability obligations and the freedom to get exceptional knowledge, expertise and work from a person who is as committed to the success of your business as you are.
In addition to the above biographical outline, we are proud to provide a sampling of the endorsements Jen has earned over the past several years:
“Admin 911 is a very accurate description of Jen's no problem, can do attitude. Jen is enthusiastic and deeply committed to her clients. No challenge is too great for Jen. Her work is accurate, structured and timely. Any business professional would treasure an administrative aide such as jen. It is a deep pleasure to call her a colleague.” November 12, 2009 - Richard T. Balog, CPA, CFF, CIA, CGFM, DACFE, President & CEO, The ARC Consulting Group, Inc.
“I have hired Jen numerous times as a business consultant. I have been extremely impressed with her deep attention to detail and business knowledge and have been more than pleased with the results. My recommendation when you are in business or starting a new business adventure, get with Jen first for guidance, don't go it alone when you have someone like Jen ready and able to help.” September 10, 2009 - Top qualities: Great Results, Expert, Creative - Thomas McKay, MSM
“Jen does fantastic work, and is extremely pleasant to work with. Her joy is contagious!” July 27, 2009 - Top qualities: Great Results, Personable, On Time - Lynn Maria Thompson
“Jen's upbeat, energetic personality is contagious! She is very knowledgeable in all aspects or organization both with paper and electronically. I have recommended Jen to several clients and they have been very happy with her services. Give her a shot at organizing your life and making it easier to cope and you won't be disappointed.” July 24, 2009 - Donna Bavier, Agency Owner, Brightway Insurance
“If you value professional results and appreciate working with someone who has integrity, and a willingness to share their thoughts on a subject Jen Errair and Admin. 911 will not let you down. She has the knowledge and experience to help you.” July 7, 2009 - Mike Parks, Owner, SMOOTH A DENT - paintless dent repair
“Jen is an organizational guru. I have referred clients that have been organizational challenged. Jen has been able to get them to see through the clutter to organize their business so they become more efficient, more effective, and more profitable. And by outsourcing their administrative tasks they can now focus on the key task that drive the profits in their business.” July 7, 2009 - Steve Goranson, President, ActionCOACH
“Jen helped me cut through the clutter that piled-up in my office. I'm a small company and was apprehensive about hiring someone to help me stay organized, but Jen accomplished more in an hour and a half than most people do in a day. She is professional, productive and allows me to focus on money generating activities.” July 6, 2009 - Top qualities: Great Results, Expert, High Integrity - Jeff Rolfsen
“Jen went well beyond what I expected and she got it done super quick!” May 18, 2009 - Top qualities: Great Results, Personable, On Time - Adam Deli
“Jen is a pleasure to work with. Her high energy and attention to detail make her a wonderful addition to any team. Jen has a very can-do attitude and will get the job done right the first time.” April 27, 2009 - Kathy Timmons, Executive Director and Co-Founder, NetWorth
“Jen is a great organizer and personal admin assistant to me! She takes care of my letters and computer filing which gives me time to meet with my customers and provide safety seminars for their employees. You will be amazed how much she can do for you and free up your time to do what you should be doing! She will energize you!” April 27, 2009 - Top qualities: Great Results, On Time, Creative Arddy Farrell
“Jen was referred to me by my business coach Steve Goranson to help me organize my office. Not only has Jen helped me go through years of paper, learn what to throw away and what to file away, get my office clean and keep it (semi) clean, she made the whole process enjoyable - even my kids give her a big hug when they see her. Not only do I recommend Jen here, I often recommend Jen when I am out networking and find someone that can benefit from her services. Jen is great!” April 25, 2009 - Top qualities: Personable, On Time, High Integrity -
Mark Goldwich
“Jen is a joy to work with no matter the task. Her creative and fun personality knows the meaning of relationship and integrity. I always look forward to working with her on any task because you know it will be done with excellence.” April 22, 2009 - Terrell Holman, Auto Broker, A Better Way Auto Brokers
Hired Jen as an Administrative Consultant.
“Jen is extremely a hard worker and she focuses 100% on your needs. You can't find a better assistant in Florida.” March 3, 2009 - Sean Herndon, CEO, Jamestown Group, LLC
“Email: jen.admin911@comcast.net
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